Shipping Policy

This Shipping Policy outlines how orders placed with TRADEWIND NEXUS PTE. LTD. are processed and delivered.

1. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation, excluding weekends and public holidays.

2. Shipping Methods

We offer the following shipping methods depending on destination:

• Standard International Shipping

• Tracked Shipping

• Express Shipping (where available)

Available options and costs are displayed at checkout.

3. Estimated Delivery Time

Delivery times vary by destination and shipping method. Estimated delivery times are provided at checkout but are not guaranteed.

4. Shipping Fees

Shipping fees are calculated based on order value, destination, and selected shipping method.

5. Customs, Duties, and Taxes

International shipments may be subject to customs duties or import taxes. These charges are the responsibility of the customer.

6. Delays and Exceptions

We are not responsible for delays caused by customs clearance, carrier disruptions, or events beyond our control.

7. Incorrect Address

Customers are responsible for providing accurate shipping information. Orders shipped to incorrect addresses due to customer error may not be recoverable.