Privacy Policy

This Privacy Policy describes how TRADEWIND NEXUS PTE. LTD. (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

• Place an order or create an account

• Subscribe to our newsletter

• Contact customer support

This may include your name, email address, shipping address, billing address, payment details, and order history.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate with you regarding purchases or inquiries

• Improve our website, products, and services

• Prevent fraud and ensure transaction security

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. You may disable cookies through your browser settings, though some features may be affected.

4. Sharing of Information

We do not sell or rent your personal data. Information may be shared with:

• Payment processors

• Shipping and logistics partners

• Service providers essential to website operation

All third parties are required to keep your information secure.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, misuse, or disclosure.

6. Data Retention

Personal information is retained only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

7. Your Rights

You may request access, correction, or deletion of your personal data by contacting us at info@qimoworld.com.

8. Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on our website.